Welcome to our Frequently Asked Questions (FAQ) page!
Here, we have compiled the most commonly asked questions from our customers to help you better understand our products and services.
Have other questions?
If you can't find the answer on this page, feel free to contact us and we will get back to you as soon as possible.
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How effective is the DECIUU dehumidifier in large spaces?
DECIUU dehumidifier covers up to 5,000 sq ft and removes 100 pints of moisture daily (at 95°F / 90% RH), making it ideal for large spaces. It effectively controls humidity in living rooms, basements, or big rooms, ensuring a dry and comfortable environment.
Does the dehumidifier consume a large amount of electricity?
Our dehumidifier is ENERGY STAR certified and meets the 2024 Most Efficient standard — using up to 50% less energy than regular models. With DECIUU, you enjoy dry, comfortable air while saving on electricity. Practical and worry-free.
Does it turn off automatically when the tank is full?
Yes. It will automatically stop and alert you with a full-tank indicator.
Do I need to empty the water tank frequently? Will it be troublesome?
With a large 5.5L (1.45-gallon) water tank and two convenient options — continuous hose drainage and a garden hose adapter — you can set it up once and forget about manual emptying. Perfect for long-term use.
What kind of maintenance does it need?
Just clean the filter every 2–4 weeks and wipe the exterior regularly. The dehumidifier is designed to be low-maintenance.
What is the warranty period for this dehumidifier?
The dehumidifier comes with a 1-year standard warranty.Register your product within 7 days of delivery to receive an additional 1-year extension, for a total of 2 years of warranty coverage.